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  • How do I apply the Decal?
    1. Clean off the surface (usually with a wet cloth is fine) where you want the vinyl placed. 2. Peel tape slowly from back on one side. 3. Place tape on surface where you want the Vinyl on one side. 4. Slowly with a flat object (a card works perfectly) start sliding it on top of the image from one side to the other making sure there are no air pockets. 5. Carefully peel away the tape from the vinyl making sure the whole vinyl has touch the surface. 6. In case part of the vinyl still stuck to the tape simply go back and use the flat object and it should solve the problem.
  • How do I issue a Refund?
    Email us at Support@thedecalcaptain.com with your order number and notes and we will issue a refund as long as you pay for the shipping and mail back the origional decal. If it was damages email with proof and a new design will be shipped immediately!
  • I want a design done but I don't know how to ask?
    Fill out a form under the custom tabs and we will reach out to you as soon as possible with a free quote!
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